Nov 02, 2020 08:45am - Nov 03, 2020 04:15pm

Presented in Partnership with

November 2 & 3, 2020

8:45 am – 4:15 pm

with a one-hour break between 12:00 pm – 1:00 pm

This 2-day course offers participants a robust understanding of the QAPI methodology. Quality Assurance & Performance Improvement (QAPI) is a data-driven, proactive approach to improving the quality of life, care, and services in organizational settings. CMS requires that healthcare entities implement and effectively demonstrate a program that encompasses the principles and methods associated with ongoing monitoring of outcomes. A QAPI program provides the facility level team members a forum and platform to identify areas of growth, risk and refinement that potentially impact the quality of care rendered to the patient population or negatively impinge on the financial well-being of the organization.  Effective QAPI programs are critical to improving the quality of life, quality of care and quality of services that are delivered in nursing homes.

Upon completion of the 2-Day workshop, access to the CHHi-QAPI certification exam via email will be available. Take the exam at your own pace within 90 days. If you score 80% or higher, you pass the exam and will receive your CHHi-QAPI credential. 

*Certified Harmony Healthcare International (HHI)QAPI Professional


The Harmony Healthcare International (HHI) QAPI Certification Program helps provide the tools and framework for members at all levels of the organization to:

•State 3 CMS regulatory changes that impact facility clinical process and quality outcomes;

•Describe the difference between Quality Assurance and Performance Improvement; and

•Identify the action steps to QAPI development.


Target Audiences: Owners, Operators, CEO, CFO, Compliance Officers, Administrators, Nursing Management, Rehabilitation Management, Nurses, Therapists, Business Office Managers, Risk Managers, Safety Officers, IT Personnel.

Presenter:  Joyce Sadewicz, PT, RAC-CT

Contact Hours/Continuing Education Credit:

This program has been approved for 12 contact hours (2-day program) for nurses, nursing home administrators and occupational therapy.  Speech therapy contact hours have been applied for.  Please note: In the order to receive CEUs, your video must be on for the length of the webinar.

 Full 2-Day Program Fees: (Must be paid in full prior to attending seminar)

  $450 -Mass Senior Care Association Member with emailed materials

  $500 - Mass Senior Care Association Member with hard copy of the program materials

  $750 -Non-member with emailed materials

  $800 -Non-member with hard copy of the program materials

Program Materials:

Program materials will be emailed to paid attendees prior to the program.

Harmony Healthcare International (HHI) Refund/Cancellation Policy:

Registrants requesting a refund must do so in writing within 7 business days of the seminar.  Refunds are subject to a $50 processing fee.  Refund requests received within 6 business days or less from the seminar date will not be accepted. Cancellations should be emailed to