Improving Supervision for Frontline Jobs: A Massachusetts Case Study of Skilled Nursing Facilities

Report
The recently published report Improving Supervision for Frontline Jobs: A Massachusetts Case Study of Skilled Nursing Facilities , focused on Mass Senior Care’s pilot project to improve retention and job satisfaction for CNAs and other frontline staff. In partnership with the National Fund, SkillWorks and PHI International, Mass Senior Care tested an approach to improve job quality by investing in more effective supervision of frontline jobs. This pilot implemented a Coaching Approach to Supervision, developed by PHI, in five skilled
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October 1, 2017 Nursing Facility Census Data

Member Resource
Below please find a capsule summary of October 1, 2017 MassHealth nursing facility census data. Please click the links at the bottom of the page to access the following 3 worksheets and the cities and towns in each HSA/Sub-HSA geographic area:
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