Events

To address our historic, frontline worker shortage, it is critically necessary that facilities adopt the Resident Care Assistant (RCA) to Certified Nursing Assistant (CNA) pipeline as a key strategy to grow your own workforce. The RCA position was designed specifically to support existing nursing staff, assist with resident care, and create an accessible path for career advancement to CNA. Learn how to recruit employees who are not yet certified, onboard them as RCAs, and quickly upskill them to CNAs. Members

Audits & Investigations: What to do when the Government comes “knocking”Tuesday, April 4, 20232:00pm - 3:30pmVia ZoomSeminar Description:It can be both daunting and overwhelming for providers to confront audits and investigations initiated by government agencies, particularly when significant demands are made without much, if any, notice and little time to respond. It is essential to understand the rights and obligations of providers encountering these circumstances and what can be done to best protect your interests. This program will explore best

Successfully Navigating the Informal Dispute Resolution Process (IDR), the Independent Informal Dispute Process (IIDR) and Appeals to the Administrative Law Judge (ALJ) - VIRTUALApril 5, 20239:00 am – 11:00 amProgram Overview: The informal dispute process (IDR), independent informal dispute process (IIDR) and appeals to an Administrative Law Judge are the only recourse providers have to dispute citations of federal deficiencies. Being successful in the IDR, IIDR and/or Appeals process can have a multi-year impact on a provider’s future fines and