Feb 10, 2023 10:00am - Feb 10, 2023 11:00am

Understanding the CMS QSO: Auditing of Schizophrenia Diagnosis & Antipsychotic Use as well as Posting Citations Under Dispute

A Complimentary Webinar Exclusively for Mass Senior Care Members

Friday, February 10, 2023
10:00 am – 11:00 am

Program Description:

As part of the continuing efforts under President Biden’s initiative to improve nursing home transparency, safety and quality, and accountability, the U.S. Department of Health and Human Services (HHS), through the CMS announced new actions on January 18, 2023 to reduce the inappropriate use of antipsychotic medications and to bring greater transparency about nursing home citations to families. This session will review the CMS QSO related to schizophrenia diagnosis and antipsychotic use, the CMS audit process, and changes to the Care Compare site to include the new postings of citations under dispute. In addition, resources for non-pharmacological approaches for managing resident behaviors will be provided.


  • Understand the CMS audit process for schizophrenia coding.

  • Identify changes to the 5-star rating system related to identified errors in schizophrenia coding.

  • Discuss the new postings of citation under dispute to the Care Compare site. 


Crystal Bowens, AHCA, Vice President of Regulatory & Clinical Services
Holly Harmon, AHCA, SVP of Quality, Regulatory, & Clinical Services, 

Target Audience: Administrators, DONs, MDS staff, Compliance Staff

Fee: Free to Mass Senior Care Members.

Registration: All attendees must register for this free webinar by clicking here.  Once you have registered you will receive information about logging into the webinar.

2023 Educational Partner