Education | 800 South Street, WALTHAM
Apr 02, 2018 08:30am - Apr 03, 2018 03:30pm

Quality Assurance & Performance Improvement Certification Program (CHHi-QAPI)
April 2nd and 3rd, 2018
8:30 a.m. to 3:30 p.m.  (Registration starts at 8:00 am)
Mass Senior Care Association office, Waltham, MA  

Program Description:
This 2-day course offers participants a robust understanding of the QAPI methodology. Quality Assurance & Performance Improvement (QAPI) is a data-driven, proactive approach to improving the quality of life, care, and services in organizational settings.  CMS requires that healthcare entities implement and effectively demonstrate a program that encompasses the principals and methods associated with ongoing monitoring of outcomes.  A QAPI program provides the facility level team members a forum and platform to identify areas of growth, risk and refinement that potentially impact the quality of care rendered to the patient population or negatively impinge on the financial well-being of the organization.  Effective QAPI programs are critical to improving the quality of life, quality of care and quality of services that are delivered in nursing homes. 

Upon completion of the 2-Day workshop, access to the CHHi-QAPI certification exam via email will be available.  Take the exam at your own pace within 90 days.  If you score 80% or higher you pass the exam and will receive your CHHi-QAPI credential.

Objectives: The Harmony Healthcare International (HHI) QAPI Certification Program helps provide the tools and framework for members at all levels of the organization to:

  • Identify opportunities for improvement;
  • Address gaps in systems or processes;
  • Develop and implement an improvement or corrective plan; and
  • Continuously monitor effectiveness of interventions

Program Developers:

Kris Mastrangelo, OTR/L, LNHA, MBA, President and CEO
Pamela Duchene, PhD, APRN-BC, NEA, FACHE, Vice President of Education and Training
Christine Twombly, RN, RAC-MT, LHRM, CHC , Vice President of MDS

Contact Hours/Continuing Education Credit: 12 Contact Hours/Continuing Education Credits have been approved for the following positions: nursing home administrators, nurses, occupational therapists and social workers.  

Seminar Registration Fees: (Must be paid in full prior to attending seminar)
$550 - Mass Senior Care Association Member
$850 - Non-member

Harmony Healthcare International Refund Policy: Registrants requesting a refund must do so in writing within 7 business days of the seminar to   Refunds are subject to a $50 processing fee.  Refund requests received within 6 business days or less from the seminar date will not be accepted. ‚Äč

Massachusetts Senior Care Association
800 South Street, Suite 280
Waltham, MA 02453