Education | 800 South Street, Waltham
Jun 20, 2019 09:00am - Jun 20, 2019 12:00pm

MassHealth Appeals from A to Z
June 20, 2019
Mass Senior Care Office, Waltham
9:00 am – 12:00 pm
(Registration begins at 8:30 am)

Program Description:
The MassHealth application process is fraught with avoidable pitfalls, which can lead to the improper denial of benefits.  The issuance of a denial notice doesn’t have to mean that MassHealth benefits are lost forever.  This half-day seminar is tailored to guide Administrators, Executive Directors, and Business Office Staff through the MassHealth appeals process, from the moment benefits are denied through the Fair Hearing.  Attorneys from Burgeon Legal Group, Ltd. Co. will provide practical tips to navigate the MassHealth appeal process and maximize the likelihood of success.  Drawing from their experiences, the attorneys will highlight important considerations, arguments, and strategies to challenge the denial of MassHealth benefits, including real-life examples of successful appeals.  The attorneys will also address appeals beyond the administrative level and alternative options to optimize recovery.

At the conclusion of this seminar, participants will:

  • Identify improper MassHealth denials, key facts, and circumstances that merit an appeal;
  • Understand the MassHealth Appeals process from start to finish; and
  • Identify arguments and strategies to increase the likelihood of a successful MassHealth appeal.  

Program Presenters:      
Alyssa Nugent, Senior Associate at Burgeon Legal Group.  Alyssa is admitted to practice in the Commonwealth of Massachusetts, the State of New York, and the State of New Hampshire.
Ivana Grujic, Attorney at Burgeon Legal Group. She is licensed to practice in Pennsylvania, New Jersey, and Massachusetts.  

Target Audiences:
Administrators and Business Office Staff who handle MassHealth appeals  

3.0     The Massachusetts Senior Care Association has qualified for “deemed status #NH-09015-007” from the Board of Registration of Nursing Home Administrators for Administrators.  All will receive certificate of attendance.  

Fees: (Must be paid in full prior to attending seminar)
$  80 - Mass Senior Care Association Member
$160 - Non-member  

Cancellation Policy: 
Mass Senior Care must be notified in writing no later than 48 hours prior to the start of the seminar for a credit of equal amount to be issued to your Mass Senior Care account. No refunds will be given.  “No Show” attendees will be billed at the full registration fee. Cancellations should be emailed to  

Massachusetts Senior Care Association    
800 South Street, Suite 280    
Waltham, MA 02453    

Use the parking garage to the left of the building. Take a left in the garage to access the upper levels.  There are ample handicapped parking spaces located directly in front of the building’s main entrance.  Please do not park in marked reserved spaces.

2019 Educational Partner