Feb 16, 2023 01:00pm - Feb 16, 2023 02:30pm

5 Star Rating System & Strategy Successes: Focus on Quality Measures

Virtual Workshop

February 16, 2023

1:00 pm – 2:30 pm

Webinar Description:

Is your facility an “excellent performer”, “very good” or moving towards “Fair performance” based on the CMS 5 Star scoring system? This publicly facing snapshot of quality is gaining more traction with consumers as well as commercial payors. This session will go beyond the 5 Star manual criteria and definitions to share solutions, approaches and resources for operators to maintain and improve ratings. No matter your status it is imperative that operators maintain awareness of changes and opportunities for the highest rating.  


  • Identify the steps for effective evaluation of your quality measures,
  • Understand how to maintain accurate Quality Measures (QM) through a methodical approach,
  • Identify tips, tools, and resources.


Elisa Bovee,  MS OTR/L, VP of Clinical Strategies & Consulting, HealthPRO Heritage

Target Audience: Administrators, DONs, Quality Improvement staff

CEUs: Up to 1.5 CEUs for nursing home administrators and nurses


MSCA Member: $60 per attendee

Non-member - $120 per attendee

Cancellation Policy: 

Mass Senior Care must be notified in writing no later than 48 hours prior to the start of the seminar for a credit of equal amount to be issued to your Mass Senior Care account. No refunds will be given.  “No Show” attendees will be billed at the full registration fee. Cancellations should be emailed to info@maseniorcare.org.

Please note: Virtual Link will be sent upon receipt of payment. If the corporate office is processing your registration, please call the Mass Senior Care office to confirm payment and registration.

2023 Educational Partner