When Touring a Nursing Facility, Look For:

A comfortable environment:

  • Clean, fresh, well organized rooms that are homey and comfortable
  • Recreation areas with books, magazines, computers.
  • A recreation calendar of diverse events and activities.
  • Rehab areas that are active and well equipped.
  • Resident bedrooms that are comfortable and well cared for.
  • Personal belongings unique to each person.

Dining Options:

  • Food looks and tastes appealing
  • There are menu options to choose from
  • Special diets are accommodated
  • Snacks and drinks available on each unit
  • There is a choice of meal times and locations.

Caring, attentive staff:

  • Staff appear friendly and interested in the residents.
  • Residents are called by their names 
  • Staff respond promptly to residents’ requests.
  • Staff appear to work well together.

Well cared for, content residents:

  • Residents are well groomed and dressed appropriately for the time of day & activity
  • Residents are engaged in activities that match their interests and abilities.
  • Resident preferences are encouraged in planning their care and their day.

Don’t Forget To Ask about:

  • How are residents and families involved in planning care?
  • Is there an active Residents’ Council?  Family support groups?  Family social events? A Family Council?   
  • What are the facility’s visiting hours?
  • What are the costs and options for paying for care? What services are part of the daily rate?
  • Are residents cared for each day by the same caregivers such as Certified Nurse Assistants (CNAs) and nurses?