Education | 800 South Street, Waltham
Oct 22, 2019 08:30am - Oct 23, 2019 03:30pm

Quality Assurance & Performance Improvement Certification Program (CHHi-QAPI)* (and Recertification Option)
Presented in Partnership with Harmony Healthcare International (HHI)
October 22 and October 23, 2019
8:30 am – 3:30 pm each day
(Registration begins at 8:00 am)

Program Description:
This 2-day course offers participants a robust understanding of the QAPI methodology. Quality Assurance & Performance Improvement (QAPI) is a data-driven, proactive approach to improving the quality of life, care, and services in organizational settings.  CMS requires that healthcare entities implement and effectively demonstrate a program that encompasses the principles and methods associated with ongoing monitoring of outcomes.  A QAPI program provides the facility level team members a forum and platform to identify areas of growth, risk and refinement that potentially impact the quality of care rendered to the patient population or negatively impinge on the financial well-being of the organization.  Effective QAPI programs are critical to improving the quality of life, quality of care and quality of services that are delivered in nursing homes. 

Upon completion of the 2-Day workshop, access to the CHHi-QAPI certification exam via email will be available.  Take the exam at your own pace within 90 days.  If you score 80% or higher you pass the exam and will receive your CHHi-QAPI credential.  

Recertification option: (must be CHHi-QAPI):
•Attend on Day 1 and take the Recertification Exam (within 90 days from course end date), Pass with an 80% or above and be certified for an additional 2 years.
•Full Program (2-Day Option) – Registrant can attend the full 2-Day program at regular cost. Take the Recertification Exam (within 90 days from course end date). Pass with an 80% or above and be certified for an additional 2 years.  

*Certified Harmony Healthcare International (HHI) QAPI Professional  

The Harmony Healthcare International (HHI) QAPI Certification Program helps provide the tools and framework for members at all levels of the organization to:
·Identify opportunities for improvement;
·Address gaps in systems or processes;
·Develop and implement an improvement or corrective plan; and
·Continuously monitor effectiveness of interventions.  

Target Audiences:
Owners, Operators, CEO, CFO, Compliance Officers, Administrators, Nursing Management, Rehabilitation Management, Nurses, Therapists, Business Office Managers, Risk Managers, Safety Officers, IT Personnel or CHHi-QAPI certified staff due for recertification.  

Contact Hours/Continuing Education Credit:
This 2-day program has been approved for 12 Contact Hours/Continuing Education Credits for the following positions: nursing home administrators, nurses, speech language pathologists, occupational therapists and social workers. CHC Compliance certified individuals receive up to 14 CCB CEUs.  

Full 2-Day Program Fees: (Must be paid in full prior to attending seminar)
$550 - Mass Senior Care Association Member
$850 - Non-member  

Day One  ONLY CHHi-QAPI Recertification Option Fee:  (Must be paid in full prior to attending seminar)
$300 – Mass Senior Care Association Member
$450 – Non-member  

Harmony Healthcare International (HHI) Refund/Cancellation Policy:
Registrants requesting a refund must do so in writing within 7 business days of the seminar.  Refunds are subject to a $50 processing fee.  Refund requests received within 6 business days or less from the seminar date will not be accepted.  Cancellations should be emailed to

Massachusetts Senior Care Association
800 South Street, Suite 280
Waltham, MA 02453